Replace 6+ disconnected MSP tools. Run operations, security, compliance, and healthcare clients from a single, unified stack.
AI ticket triage + suggested responses. SLA-aware queue. Techs close more, type less.
Device inventory, alert rules, auto-ticket on threshold breach. Full visibility, zero friction.
Approval workflows + per-client compliance scoring. Patch windows, reboot scheduling, failure alerts.
50+ controls, evidence vault, audit trail. Gap-to-ticket automation. BAA-ready on day one.
DAU/MAU, AI resolution rate, retention cohort. Every app feeds the same data layer.
Unified dashboard + left nav across all apps. One login. One permission model. One invoice.
Branded self-service, knowledge base, status page. Clients get answers without calling you.
Policies, at-risk tickets, breach log. Billable SLA metrics without a separate PSA.
Per-client backup health dashboard. Failure-to-ticket automation. No spreadsheet monitoring.